My Thornton is your mobile connection to the city of Thornton, CO services and allows you to:
• Review Thornton news and information
• View local points of interest including restaurants and shopping
• Pinpoint the location of an issue using GPS and select to receive automatic status updates
• Report a concern such as a pothole, graffiti, or streetlight outage with a simple click of a button and include a photo.
Using the city’s My Thornton Twitter account, residents can tweet issues to @MyThorntonApp for response by city employees. When sending a tweet, residents should include the exact location of the problem and a photo if possible. The My Thornton Twitter account will be monitored Monday through Friday from 8 a.m. to 5 p.m.
My Thornton App
My Thornton App allows residents to report new issues using their smartphone's GPS and camera capabilities, review existing requests, send updates, and receive phone and email notifications of status changes on their issues. The My Thornton App is free to Android and Apple users and can be downloaded through Google Play or the App Store.
Other Ways to Report Issues
Residents can also report problems by Texting: 720-410-6178 or through the My Thornton Website and can choose to be notified by phone or e-mail each time an action is taken, or just when a service request has been addressed and is closed. City employees will provide updates to keep residents informed as the work is being completed.